Software
Microsoft Excel will not open two documents with the same name
Microsoft Excel will not open two documents with the same name and instead will display the following error:
A document with the name ‘%s’ is already open. You cannot open two documents with the same name, even if the documents are in different folders. To open the second document, either close the document that is currently [...]
Report a virus
I’m always coming across new viruses that haven’t even been added to the latest anti-virus software.
If I download a file that I suspect is a virus, the first thing I will do is check it against my internal scanner.
If that doesn’t detect it as a virus, the next obvious step is to check with a [...]
RemoveWGA
Back in 2007 I briefly wrote about Windows Genuine Advantage Removal.
I have decided to revisit this topic after Microsoft released Office Genuine Advantage (OGA) recently and writing about how to remove the OGA notifier.
ERROR 5 (0×00000005) Copying NTFS Security to Destination Directory
Got this error today using ROBOCOPY to copy files to a SAMBA share.
ERROR 5 (0×00000005) Copying NTFS Security to Destination Directory e:\xxxx\
Access is denied.
I figured out a workaround…
Remove OGA Notifier
I had a call today about Microsoft OGA (Office Genuine Advantage) Notifier becoming an annoyance for a client.
Office Genuine Advantage covers Office XP, Office 2003 and the 2007 Microsoft Office System.
It had to go…
Ways to prevent malware infection for free
There’s lots of ways to prevent a malware (virus or spyware) infection for free, here’s a list:
Error 1747 : The Authentication Service is Unknown
Today I had a newish Windows Vista machine that had the following error:
Error 1747 : The Authentication Service is Unknown
This error occurred when I attempted to start the “Windows Event Log Service”.
Fix Adobe Illustrator (.ai) and Photoshop (.psd) Thumbnail Icons for Windows Explorer
If like me you don’t like using Adobe Bridge and instead like to see thumbnail icon previews of your Adobe Illustrator and Adobe Photoshop (.ai, .eps and .psd) files in Windows Explorer then this is the fix you need.
How do I make Yahoo Mail default mail provider in Vista?
Many users, particularly users of BT Yahoo! Broadband (btinternet.com) are having trouble understanding how to get to their BT Yahoo Mail on Windows Vista.
This is because on Windows XP BT Yahoo used to provide the BT Yahoo Browser, which was based on Internet Explorer 6 and now outdated, which means that BT Yahoo Browser is [...]
Blocked links in Microsoft Outlook
When you click a link on an email in Microsoft Outlook, you are blocked from visiting the URL and you see the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.




